Archive for Bad customer service

PAR/GROAN of the Week

Posted in Uncategorized with tags , , , on May 28, 2010 by lyfeandlyrics

 

So yesterday I decided that due to us not having any fizzy pop in the cupboard and me having a severe craving for some Fizzy Drinkle in my system I decided to head to the shop to get a little something something to quench my thirst!!

 

So I headed to Tesco’s. I’d had a few problems with the chip on my card being very temperamental but took a chance at the self service. Went to the self service to with it said it couldn’t read my card. I called the assistant.
She rudely directed me to a standard checkout to which I was like “Cool, fine”. Got there to some absolute wazzocck who tried my card in the chip and pin? OBVIOUSLY this didn’t work and he took my card out… Looked at the pin and pointed at it then started rubbing it …… FRAUBASVIBADMICODABVIANERIUB AM I A F’CKING MIND READER WHAT DOES THIS MEAN?!?!?!?

 

I was cleared getting heated by this point. So said to him “What does this movement indicate” and he replied “Damage” so I said to him. Swipe it then!! Then the assistant manager came over and stuck her oar in! “He can’t actually do that you can’t override it” then the assistant said “It’s been overridden, can you sign here” SEE YOU LATER ASSISTANT MANAGER GO BACK TO YOUR CORNER!!

Anyways signed the receipt and the assistant then decided he wanted to check it 50 times. Then called Mother Moose the Assistant Manager who checked it and said that she can’t really allow him to accept it. WHAT??? I got my driving licence out and showed the dude my signature on there while the woman was still ranting. The dude accepted that it was me and put the transaction through saying it was fine.

 

However the woman continued to rant saying the signatures have to look similar. So I responded “If the signatures didn’t look similar then why did you let your colleague put the transaction through? If it did look similar then why are you here?” to which she said “DO YOU WANT TO LET ME FINISH SIR?!?!?” Wow!!

Luckily for her I left the shop. However if Tesco’s played Dubstep, Collie Buddz or Tempa T’s next hype that woman would have most probably been thrown right back to isle 18 by her ears!! Don’t ever talk down to me especially if you’re wrong!!

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